Terms & Conditions

Terms & Conditions

Welcome to Neutraroma. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Services

  • All products displayed on our website are subject to availability.
  • We reserve the right to modify or discontinue products without prior notice.
  • Product images are for illustration purposes only. Actual products may vary slightly.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (₹).
  • Prices may change without prior notice.
  • Payments must be completed before order processing unless Cash on Delivery is available.

4. Orders

  • We reserve the right to refuse or cancel any order at our discretion.
  • Customers must provide accurate billing and shipping information.
  • Order confirmation does not guarantee product availability.

5. Shipping

Shipping timelines are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return or refund.

7. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, and designs, is the property of Neutraroma and is protected under applicable intellectual property laws. Unauthorized use, copying, or reproduction is strictly prohibited.

8. Limitation of Liability

Neutraroma shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. User Responsibilities

  • Use the website only for lawful purposes.
  • Do not misuse, copy, or interfere with website functionality.
  • Do not upload harmful or malicious content.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Changes to Terms

Neutraroma reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email: neutraroma@gmail.com

Website: www.neutraroma.com

Free Shipping

Enjoy free shipping on all eligible orders with fast delivery.

Free Returns

Easy returns within the return period for a worry-free shopping experience.

Support Online

Our support team is available online to assist you anytime, anywhere.